Shipping Policy
Shipping Within Canada
*please note Canada Post is no longer guaranteeing ship times due to COVID-19.
Shipping Costs within Canada (based on total order value)
| Under $99 | $99 + | |
| Canada Post Expedited Parcel (includes tracking) | Biased on total order weight | Biased on total order weight |
| Canada Post Xpresspost (includes tracking) | Biased on total order weight | Based on total order weight |
| Canada Post Priority Courier (includes tracking) | Based on total order weight | Based on total order weight |
Order Processing
- We ship from Roseneath, Ontario.
- We process orders within 2-3 business days (excluding weekends and holidays). Pre-ordered items are processed within 2-3 business days of arrival in stock. Additional processing time may be required on made to order items.
- Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
- If you need any assistance with your order, please contact us immediately at cardboardreality@gmail.com. We will not be able to make changes to your order after it has shipped.
- Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
Delivery Standards* - Canada
We are located in and ship from Toronto, Ontario.
| Province | Standard Shipping | 1-2 Day Shipping |
2-4 Day Shipping |
| Alberta | 4-6 business days | 2-3 business days | 1-2 business days |
| British Columbia | 4-6 business days | 2-3 business days | 1-2 business days |
| Manitoba | 3-5 business days | 2-3 business days | 1-2 business days |
| New Brunswick | 3-5 business days | 2-3 business days | 1-2 business days |
| Newfoundland | 4-6 business days | 2-3 business days | 1-2 business days |
| Northwest Territories | 5-7 business days | 3-4 business days | 2 business days |
| Nova Scotia | 2-4 business days | 2-3 business days | 1-2 business days |
| Nunavut | 5-7 business days | 3-4 business days | 2 business days |
| Ontario | 1-3 business days | 1-2 business days | 1 business day |
| Prince Edward Island | 3-5 business days | 2-3 business days | 1-2 business days |
| Quebec | 1-3 business days | 1-2 business days | 1 business day |
| Saskatchewan | 4-6 business days | 2-3 business days | 1-2 business days |
| Yukon | 5-7 business days | 2-3 business days | 2 business days |
*does not include processing time. Orders are typically shipped 1-2 business days after they have been placed.
NOTE: We are not responsible for shipping carrier delays
Shipping to the US
Shipping Costs to the US
| Order Value | Under $99 | $99+ | |
| Free Shipping (5-8 business days) | Free | ||
| USPS Priority Parcel (2-4 business days) | Based on total order weight | ||
Order Processing
- We process orders within 2-3 business days, excluding weekends and holidays.
- Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
- If you need any assistance with your order, please contact us immediately at cardboardreality@gmail.com We will not be able to make changes to your order after it has shipped.
- Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
*packages may be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost. Customers are responsible for any applicable charges.
Delivery Standards* - United States
*Does not include processing time. Orders are typically shipped 2-3 business days after they have been placed. We are located in and ship from Roseneath, Ontario.
NOTE: We are not responsible for shipping carrier delays.
| State | FREE Shipping | USPS Priority Parcel |
| Alaska | 6-7 business days | 4 business days |
| Alabama | 6 business days | 2-4 business days |
| Arkansas | 6 business days | 2-4 business days |
| Arizona | 6 business days | 2-4 business days |
| California | 6 business days | 2-4 business days |
| Colorado | 6 business days | 2-4 business days |
| Connecticut | 5 business days | 2-4 business days |
| District of Columbia | 5 business days | 3 business days |
| Delaware | 5 business days | 3 business days |
| Florida | 6 business days | 2-4 business days |
| Georgia | 6 business days | 2-4 business days |
| Hawaii | 6-7 business days | 2-4 business days |
| Iowa | 6 business days | 2-4 business days |
| Idaho | 6 business days | 2-4 business days |
| Illinois | 6 business days | 2-4 business days |
| Indiana | 6 business days | 3 business days |
| Kansas | 6 business days | 2-4 business days |
| Kentucky | 6 business days | 2-4 business days |
| Louisiana | 6 business days | 2-4 business days |
| Massachusetts | 5 business days | 2-4 business days |
| Maryland | 5 business days | 2-4 business days |
| Maine | 6 business days | 2-4 business days |
| Michigan | 6 business days | 2-4 business days |
| Minnesota | 6 business days | 2-4 business days |
| Missouri | 6 business days | 2-4 business days |
| Mississippi | 6 business days | 2-4 business days |
| Montana | 6 business days | 2-4 business days |
| North Carolina | 6 business days | 2-4 business days |
| North Dakota | 6 business days | 2-4 business days |
| Nebraska | 6 business days | 2-4 business days |
| New Hampshire | 5 business days | 3 business days |
| New Jersey | 5 business days | 3 business days |
| New Mexico | 6 business days | 2-4 business days |
| Nevada | 6 business days | 2-4 business days |
| New York | 4-6 business days | 2-4 business |
| Ohio | 6 business days | 2-4 business |
| Oklahoma | 6 business days | 2-4 business |
| Oregon | 6 business days | 2-4 business days |
| Pennsylvania | 5-6 business days | 4 business days |
| Rhode Island | 5 business days | 3 business days |
| South Carolina | 6 business days | 2-4 business days |
| South Dakota | 6 business days | 2-4 business days |
| Tennessee | 6 business days | 2-4 business days |
| Texas | 6 business days | 2-4 business days |
| Utah | 6 business days | 2-4 business days |
| Virginia | 5-6 business days | 2-4 business days |
| Vermont | 5 business days | 2-4 business days |
| Washington | 6 business days | 2-4 business days |
| Wisconsin | 6 business days | 2-4 business days |
| West Virginia | 5-6 business days | 2-4 business days |
| Wyoming | 6 business days |
2-4 business days |
International Shipping
Order Processing
- We are located in and ship from Roseneath, Ontario
- We process orders within 2-3 business days, excluding weekends and holidays. Pre-ordered items are processed within 2-3 business days of arrival in stock.
- Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
- If you need any assistance with your order, please contact us immediately. We will not be able to make changes to your order after it has shipped.
- Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
International Orders*
- These shipping methods do not have online tracking information.
|
Ascendia, UPS Worldwide or USPS Expedited (7-15 business days) |
|
| International Shipping | Based on total order weight |
*packages may be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost.
Mexico*
- This shipping method has online tracking information.
| DHL Express Worldwide (4 to 8 business days) |
|
| International Shipping | Based on total order weight |
*packages may be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost.
NOTE: We are not responsible for shipping carrier delays.